Terms

Reservation terms

Last changed October 1, 2026. The plain-English summary below is not a substitute for the terms and it does not change them.

In plain English

The six things that actually affect you

  1. Cancelling a room. Free up to 48 hours before check-in. Inside 48 hours the first night is charged.
  2. Cancelling a table, a cabana or a booth. Different windows, and each one is stated where you book it rather than only here.
  3. A minimum spend is not a fee. It is money you spend at the table. If you do not reach it, the difference is charged.
  4. Rates exclude tax, resort fee and service. Every rate on the site says so where the rate is shown.
  5. Nothing is held while you browse. A reservation exists when you confirm it and not before.
  6. What happens to what you enter. It is used to make and keep your reservation. It is not sold.

The terms

1. Reservations and confirmation

A reservation exists when a confirmation is issued and not before. Rates quoted during a search are available at the moment of the search and are not held.

2. Payment, deposits and what is taken when

A card is taken to hold a reservation. When it is charged, and how much, depends on the rate and is stated at the point of booking.

3. Changing or cancelling

The window differs by what is reserved. A room is 48 hours. A table, a cabana, a booth, a treatment and a tee time each have their own, stated where they are booked.

3.1 Rooms and suites

Free up to 48 hours before the check-in date. Inside that window the first night is charged.

3.2 Tables, cabanas and booths

Free up to noon on the day. Inside that window the minimum spend is charged whether the table is used or not.

4. Minimum spend

A minimum spend is an amount to be spent at the table on food and drink. It is not a fee, not a cover charge and not a deposit. Tax and service do not count toward it.

5. Rates, taxes and fees

Rates exclude tax, resort fee and service unless a rate says otherwise. The total including them is shown before a reservation is confirmed.

6. The property, and what is not guaranteed

Venue hours, schedules and availability change. Where a venue is closed for a private event or for maintenance, the site says so on the venue's page rather than at the point of arrival.

7. What is collected, and why

A name, contact details and the details of a reservation, used to make and keep that reservation. Not sold, and not used for anything a guest has not asked for.

8. Getting in touch about any of this

Reception, on 1 800 555 0100, at any hour, or in writing.

First word on offers, openings and what is on

Seasonal rates before they are published, the new season at Vera, and what is coming to Euphoria and Zephyr Theatre. About one email a month, and you can leave the list from any of them.